Frequently
Asked Questions

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Products

  • Our kits come with enough teeth whitening formula for 10 treatments. For optimal results, we recommend using the formula and LED light once a day for 10 consecutive days.

  • The teeth whitening mouthguard should be used for at a minimum of 10 minutes per session. However, for better results, you can use it for up to 30 minutes at a time.

  • After using the mouthguard, remove the rubber attachment and rinse with warm water. You can also use your favorite dishwasher cleaner or hand soap if you desire. Be sure to dry the mouthguard and store after cleaning.

  • Glycerin, Urea Peroxide, Propylene Glycol, Xylitol, Carbomer, Mentha Piperita Oil, Triethanolamine, Aqua

  • 2 years

  • Our toothpaste tablets have a shelf life of 2 years! If you are using them properly, you should never run into this problem, but in the chance you want to store them for any reason, please do so completely sealed at room temperature for no longer than 2 years.

  • Sorbitol, Calcium Carbonate, Yeast, Hydroxyapatite, Acacia Senegal, Gum Extract, Cocamidopropyl Betaine, Hydrated Silica, Mentha Arvensis Leaf Oil, Magnesium Stearate, Limonene, Stevioside, Mentha Viridis Leaf Oil, Menthol, Mentha Piperita Oil, Linalool Leaf Oil, Mentha

  • We will very soon! We are currently working on our toothpaste formula that we will be rolling out in the next few months. Be on the look out on social media for our launch!

  • Our teeth whitening pen is designed to help you get that PEARLI smile quickly and on the go.

    Simply rotate the bottom of the pen 3-4 clicks which will dispense the formula through the brush at the top. Brush the formula on to the front of your teeth and let sit for 10-15 minutes, then rinse off.

    The pen is great when you want to brighten up your smile before that big date or interview!

  • The PEARLI scrubbing powder is another way to bright your smile as you can polish off your teeth before your big night out or before you nail your next interview.

    Simply wet your toothbrush, dip it in the scrubbing powder, then brush your teeth like you normally would.

    Does it look weird at first? Of course! But that’s the fun part. Once the powder has been washed off, your smile will be glimmering and ready to show off.

  • The activated Charcoal Whitening Powder offers a deep clean in between regular brushing.

    • Made with Activated Charcoal

    • All-natural

    • Scrubs stains and plaque away due to charcoal's abrasive nature

    • Removes toxins/bacteria from the mouth

    • Polishes the teeth

    • Helps with bad breath

    We recommend using this before you go to bed in addition to brushing your teeth normally.

    Ingredients: Charcoal Powder, Sodium Bicarbonate, Bentonite Clay, Mentha Piperita (Peppermint), Stevia Rebaudiana Extract

Ordering

  • We hope that all of our products bring joy and results to our customers who decide to trust us with providing them with quality oral care products. However, we realize that sometimes a return or refund is warranted.

    All refund requests must be made within 30 days of purchase by emailing support@joinpearli.com. Once the request has been approved, a shipping label will be provided to you, and the products must be returned to the address on the label. After our team has received the product, the refund will be immediately issued, but may take 3-5 business days for the refund to hit your account.

  • Pearli fulfills its orders within 24 hours Monday through Friday. Depending on the shipping option you select, you will receive your package within 2-5 business days. If you purchase a product on the weekend, the order will be fulfilled on Monday.

  • With PEARLI’s refill plan, you can set it and forget it so that you never have to worry about going to the store again.

    Once you have subscribed to any of the following plans, products will be shipped every 3-6 months depending on the product, and you will be charged the subscription fee at the time the product is shipped.

    • Toothpaste Tablet Refills - every 3 months

    • Powerbrush head refills - 2 heads every 6 months

    • Teeth Whitening Formula refills - every 3 months

    An account must be created in order to buy a refill plan, and plans can be cancelled at any time.

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